Help & Support

Find answers to common questions or reach out to us directly. We're here to help you make the most of SnapSeal.

💬 Frequently Asked Questions

Quick answers to the most common questions about SnapSeal.

It's simple — just three steps:
1. Select one or more photos from your library.
2. Choose a watermark template or customize your own.
3. Export and save or share your watermarked photos.

SnapSeal automatically reads your photo's EXIF data to display camera info, lens details, and shooting parameters.
SnapSeal supports 20+ camera brands including Canon, Nikon, Sony, Fujifilm, Leica, Hasselblad, Olympus, Panasonic, Pentax, Sigma, Ricoh, DJI, GoPro, Apple, Samsung, Xiaomi, Huawei, and more. Brand logos are automatically matched based on EXIF metadata.
Yes! You can upload your own SVG or PNG logos to use in watermark templates. This is perfect for photographers who want to add their personal branding or studio logo to their work.
Absolutely. All photo processing happens locally on your device. Your photos are never uploaded to any server. SnapSeal does not collect, store, or transmit your images or personal data. Your privacy is fully protected.
SnapSeal supports two export formats:
PNG — Lossless quality, ideal for prints and archival.
JPG — With adjustable quality control, great for sharing on social media while keeping file sizes manageable.
Yes! You can select multiple photos at once and apply the same watermark template to all of them. This makes it easy to process an entire shoot in just a few taps.
This usually happens when the photo's EXIF data is missing or incomplete — for example, after editing in another app that strips metadata. You can:
• Check if your photo still contains EXIF information.
Manually select the correct camera brand within SnapSeal's editor.
• Make sure you're importing the original photo file.
In the export settings, simply toggle on the "Preserve EXIF" option. When enabled, all original metadata — including camera model, lens info, GPS location, and shooting parameters — will be embedded in the exported file.

✉️ Contact Us

Can't find what you're looking for? We'd love to hear from you.

📮

Send Us a Message

Whether it's a bug report, feature request, or just a question — drop us an email and we'll get back to you as soon as possible.

Email Support

Or email us directly at support@snapseal.app

📱 App Information

Technical details about SnapSeal.

App Name
SnapSeal
Platform
iOS
Compatibility
iOS 15.0+
Category
Photo & Video
Price
Free with Pro
Developer
SnapSeal Team