Payment Guide
Understanding our billing system and how charges work
Payment Overview
Free Consultations
🎁 Get free consultations through registration bonuses and subscription perks
Credits
💳 Purchase credits with real money for unlimited access to all services
Subscription
👑 Get periodic readings and bonus free credits with premium plans
Account Types
🎁 Free Credits Account
What are Free Credits?
Free credits are complimentary consultations you receive from various sources:
- Registration Bonus: 3 free consultations when you first sign up (no expiry)
- Subscription Bonus: Additional credits included with premium subscription plans
- Promotional Credits: Special offers and campaign bonuses
Features:
💰 Credits Account
What are Credits?
Credits are our premium virtual currency that you purchase with real money:
- Universal Currency: Use for any consultation topic or theme
- Real Money Purchase: Buy credits through our secure payment system
- Permanent Value: Credits never expire and remain in your account
Conversion Rates:
⚡ Charging Priority System
Our system automatically uses the most advantageous payment method for you. Here's the order in which your accounts are charged:
🎯 Subscription Credits First
If you have an active premium subscription with remaining free credits, and the consultation topic matches your selected subscription themes, we'll use these credits first.
🎁 Free Credits
Next, we'll use your general free credits from registration bonuses, promotions, or other sources.
💰 Credits
Finally, if free credits are insufficient, we'll deduct the required amount from your credits balance.
💳 Payment Required
If all account balances are insufficient, you'll be prompted to purchase more credits before proceeding with your consultation.
🌟 Why This System Benefits You
Automatic Smart Charging
No need to manually select payment methods. Our system automatically uses the most cost-effective option for you.
Maximize Free Benefits
Always uses free credits first, ensuring you get the maximum value from your subscription and bonuses.
No Expiration Worry
Credits never expire, and registration credits have no time limit. Only subscription credits have validity periods.
Transparent Pricing
All costs are displayed in credits with clear conversion rates. No hidden fees or surprise charges.
❓ Frequently Asked Questions
Can I control which payment method is used?
The system automatically uses the most cost-effective method (free credits first, then credits). This ensures you always get the best value. Manual selection is not needed as the priority system is designed to benefit you.
What happens if I have multiple subscription credits?
If you have multiple active subscriptions, the system will use credits from the subscription that expires soonest first, helping you maximize the value of all your subscriptions.
Can I get a refund if I'm not satisfied?
We offer refunds for consultations within 24 hours if you're not satisfied with the quality. Refunds are processed back to your credits balance for future use.
How do I track my spending and credits?
Visit your Account page to see detailed breakdowns of your free credits, credits balance, and transaction history. You can also view usage in your Dashboard.
🚀 Ready to Get Started?
Understanding our payment system helps you make the most of your consultations. Choose your preferred way to begin: